Grievance Redressal Policy – Vivekananda Agricultural College
At Vivekananda Agricultural College, we are committed to addressing any complaints or grievances related to the content published on our platform. We value your feedback and strive to maintain high standards of accuracy, fairness, and transparency.
If you have any concerns, feedback, or complaints regarding our articles, content, or policies, please follow the procedure outlined below.
How to File a Complaint
To submit a complaint, kindly include the following details in your message:
- Your full name
- Contact information (email and phone number)
- A clear and concise description of your concern or complaint
- The specific article, content, or issue you are referring to (if applicable)
- Any supporting documents, screenshots, or evidence, if available
Contact Information for Complaints
Please direct all complaints to our designated Grievance Officer:
Contact Person: Kushal Mohan
Designation: News Editor
Address:
Vivekananda Agricultural College
Mathura, Uttar Pradesh
Complaint Redressal Process
We follow a structured and transparent process to address complaints:
1. Acknowledgment
We will acknowledge receipt of your complaint within 48 hours of submission.
2. Review
Our editorial or administrative team will thoroughly examine the details of your complaint.
3. Resolution
We aim to resolve all valid complaints within 15 working days, provided we receive all necessary information.
4. Follow-Up
If further clarification is needed, our team will reach out to you using the contact details you have provided.
Important Notes
- Complaints must be directly related to the content, editorial policies, or other official matters concerning vivekanandagricollege.org
- Anonymous complaints may not be accepted unless they are accompanied by strong supporting evidence
- All complaints will be handled confidentially
- Your personal details will be protected according to our Privacy Policy
We appreciate your effort to help us improve. Your feedback plays a crucial role in ensuring accountability and upholding the integrity of our content and services.